Luxury you can live in, comfort you can feel, elegance you can see
1. What’s Cozy Club?
Cozy Club is the heart of Lilyette, an exclusive community for our loyal girls who adore lounging in style and feeling cozy-pretty. Being part of Cozy Club means you’re not just a customer, you’re part of the story that makes Lilyette special. Members enjoy exclusive privileges, and their orders are always prepared with extra care and thoughtful gifts.
2. Where do you ship?
We currently ship across the UAE and GCC countries. For UAE orders, there is a standard delivery charge. For other GCC countries, shipping rates vary by country and weight, and are calculated at checkout.
3. How long does delivery take?
UAE orders usually arrive within 2–5 business days. GCC orders take 8–10 business days, depending on the country.
4. Do you accept returns, exchanges, or refunds?
We do not accept exchanges or refunds unless the mistake is on our side. Please carefully read the description and size chart before placing your order. If you receive a damaged or incorrect item, kindly contact us within 48 hours for an exchange.
5. What’s included with my order?
Every order is packaged with Lilyette’s signature fancy touch and care: a matching scrunchie (with pajamas), DND door handle tag, thank-you card, dust bag, and a paper bag (for UAE orders only). Opening your order is designed to feel like unwrapping a gift!
6. Do you make gift orders?
Yes! We happily accept gift orders with personalized cards. We love celebrating birthdays, graduations, and special occasions for your loved ones. Upon request, we can even text them for a cute surprise. Just leave your note at checkout or message us for extra details.